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Effective Date: 01-04-2026
This Refund & Delivery Policy outlines how digital products are delivered and the conditions under which refunds may be granted on SureManuals.com.
All products offered on SureManuals.com are digital manuals delivered electronically. No physical items are shipped.
All purchased manuals are delivered via email to the address provided at checkout
Delivery is typically completed within 1 to 24 hours after successful payment
In most cases, delivery may be faster depending on availability
Customers must provide a valid and correct email address at the time of purchase
We are not responsible for delivery issues caused by:
Incorrect email addresses
Spam/junk folder filtering
Email service provider restrictions
If you do not receive your manual within 24 hours, you must contact us at:
We will verify your order and re-send the manual if applicable.
Due to the nature of digital products, all sales are generally final and non-refundable once the manual has been delivered.
However, refunds may be considered in the following cases:
Duplicate payment
Failure to deliver the product within the stated timeframe
Incorrect manual provided (verified case)
To request a refund, you must:
Contact us within 48 hours of purchase
Provide order details and reason for the request
All refund requests are reviewed on a case-by-case basis.
If approved:
Refunds will be processed through the original payment method
Processing time may vary depending on the payment provider
We reserve the right to refuse refunds in cases of:
Repeated refund requests
Suspicious or fraudulent activity
Attempts to misuse digital content
We may update this policy at any time. Updates will be posted on this page.
For any questions regarding delivery or refunds:
Email: [email protected]
Website: https://suremanuals.com